© 2023 by ROX by mindyjill

FAQ

 

Shipping & Returns 

​You will receive a order confirmation and shipping info. 

All Rox by Mindy Jill are shipped free of charge.

If not 100% satisfied with product, please contact me for store credit.

We stand by our product and offer free repairs.

Customer is responsible for return shipping.

 

Privacy Policy

 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline.  The computers/servers in which we store personally identifiable information are kept in a secure environment.

 Payment Options

 

We accept Visa®, MasterCard®, Discover®, American Express® and Pay-Pal. As well as ATAM cards as long as they are issued by one of these major credit card companies and they have US billing addresses. Our servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure. If you use Paypal as your method of payment for a product that is on Pre Order or Back Ordered and it does not ship prior to 30 days after you place your order, your order will be automatically cancelled.